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ContactCenterPro   Executive Recruiting

Experience That Shows

Finding top Contact Center Leadership can be a daunting task.  With ContactCenterPRO Recruiting, you are working with top contact center leaders and experts in the Contact Center Industry.

We take the time to identify the unique requirements of your  call center leadership, then work our magic to recruit and present the absolute best contact center managers, directors, vice-presidents and chief customer officers that have the knowledge skills, abilities, personalities and behaviors needed to meet your goals. 

Call us anytime to find your next contact center leader: 612-281-6381. 


About Us

Work with Experts

We bring over 25 years experience in Contact Center leadership and recruiting.  our CEO, Eric Berg has been in the executive recruiting and contact center management industries for many years.  Eric is also the founder of the Midwest Contact Center Association, a columnist for the national trade magazine, The Contact Center Pipeline and a nationally known expert on contact center industry best practices and emerging trends.

Eric was President of a 200+ seat contact center outsourcing firm, as well as a VP of a 900 seat,multi-site, contact center operation.  

Working with an executive recruiter that understands the contact center industry and the unique requirements of running a contact center operation ensures you get the talent needed to meet your goals and objectives.


Areas Of Service

ContactCenterPro Recruiting is a Direct Hire recruiting firm specializing in finding experienced talent that are top of class and possessing the unique personalities and behaviors needed for success.  Our recruiting Team is comprised of contact center  and call call center veterans that know the ins and outs of customer contact and the unique challenges and requirements needed to succeed.

We have the know-how and expertise to get done what you need done. Let us know how we can help, and we guarantee your experience is enjoyable and satisfactory.

We love to hear from our customers, so feel free to contact us with your feedback.



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Why ContactCenterPRO Recruiting?

Get the results you deserve with ContactCenterPRO Recruiting.  As call center experts and professional Executive Recruiters, We bring our contact center leadership experience and know-how with us on every call center leadership position we fill   

But what really sets ContactCenterPRO Recruiting apart from the rest of the industry is our focus on your unique requirements, the culture and personalities of your teams and your goals going forward.  We understand the Contact Center industry; and our candidates and clients benefit from that experience. 

Business Research

Position Types

ContactCenterPRO Recruiting specializes in only customer contact executive and leadership recruiting.  Work with the experts and find the best talent in the call center market. 

  • Supervisor

  • Manager

  • Director

  • Vice-President

  • Chief Customer Officer

  • Workforce Management

  • Training and Development

  • Quality Assurance

  • Contact Center IT leadership

  • Inbound/Outbound

  • B2B/B2C

Whatever customer contact positions you need filled, we likely have the perfect person ready to meet with you.  Call us today to get started on finding your perfect new team member. 

Call Eric at 612-281-6381 


Contact Center Consulting

Visit our Sister Company CCPro Consulting for more information on how we can help with Agent retention, Employee Engagement, Culture, Creating a successful At Home model, Vendor Selection and Contact Center outsourcing.  Whatever challenges you face, we have a solutions to meet your contact center improvement plans.


Contact us today to get started

18995 45th Ave N
Plymouth, Hennepin County 55446


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18995 45th Ave N
Plymouth, Hennepin County 55446

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